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Wednesday, September 10, 2025

Hidden operational costs challenge new business owners

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Kelly Tolson Vice President | Official Website

Kelly Tolson Vice President | Official Website

Starting a business involves more than the initial estimates and visible expenses. Many new business owners encounter unexpected costs that can affect their financial stability, especially in the early stages.

One area often underestimated is staff turnover. The process of rehiring, training, and onboarding new employees carries hidden costs beyond just salaries. As noted in the article, "Training time, rehiring, onboarding—every cycle costs you more than salary. Many founders ignore the real cost of replacing staff, which includes not just job ads and recruiter fees, but the productivity crater left behind when your team is down a person." Planning for employee turnover by budgeting for continuity can help avoid financial strain.

Unexpected infrastructure issues are another common challenge. Problems such as HVAC failures or plumbing issues can occur without warning and lead to unplanned expenses. "That low rent might’ve sold you on the space, but the building doesn’t care about your burn rate. HVAC failure in July, busted locks, weird plumbing at the worst possible moment—these aren’t just inconveniences. They’re line items you didn’t expect," according to the article.

Business formation costs also tend to be higher than anticipated due to paperwork requirements and state regulations. Using professional services for accurate filings may save money in the long run: "Many entrepreneurs only realize late that it’s worth it touse a formation plan from ZenBusiness for their new business, especially when they want accurate filings, registered agent services, and compliance reminders handled."

Professional fees for legal or accounting advice can also surprise new owners who assume general knowledge will suffice: "Somewhere between your first customer and your first contract dispute, you’re going to need a lawyer. Or a CPA. Or both...You don’t need a big-firm retainer. But you do need to plan for at least a few paid hours from someone whose full-time job is making sure you don’t break the rules—or your own agreement."

Regulatory requirements add another layer of recurring expense through permits and licenses: "Permits for signage. Licenses for food handling. Zoning applications...The costs for licenses and permits can creep into hundreds or thousands of dollars annually." Failure to keep up with renewals could result in fines or even forced closures.

Recurring technology subscriptions may accumulate quietly as businesses grow: "What trips up founders isn’t any one app—it’s the total gravity of recurring tech and software fees." Regular reviews of these expenses are recommended to ensure each tool remains necessary.

Finally, tax preparation requires year-round attention rather than just during filing season: "If you’re not activelycatching deductible business expenses, you’re probably paying more than you owe...Monthly reconciliation, categorized expenses, and simple audit trails save real dollars down the road."

The article concludes by encouraging business owners to anticipate less obvious costs as part of their strategic planning: "The best founders aren’t just visionaries—they’re realists...Planning for these friction costs isn’t pessimistic. It’s strategic."

For those seeking support in navigating local business challenges or connecting with peers in Vermont’s Upper Valley region, organizations like the Hartford Area Chamber of Commerce offer resources aimed at fostering growth within their community.

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